Terms of use

Last updated 3 November 2026

These terms are an agreement between you and Lytrix Consult (“we”, “us”), the makers of Skeal. By creating an account or using skeal.cloud, you agree to them. If you use Skeal for a business, you agree on behalf of that business.

What Skeal does

Skeal helps you keep track of stock, record sales and expenses, make invoices and receipts, and see reports about your shop. Features depend on your plan, as shown on our pricing section.

Your account

• Give true details when you sign up, and keep your password private.
• You are responsible for what happens in your account, including by people you add to it.
• Tell us straight away if you think someone else has got into your account.

Your records are yours

You own the information you put into Skeal. You allow us to store and process it only so we can run Skeal for you. Our privacy policy explains how we handle it.

Money and payments

• Skeal never holds your money. Your customers pay you directly, for example to your MoMo. You are responsible for checking that money has arrived before you mark an invoice as paid.
• You are responsible for your prices, your invoices and any taxes on your sales.

Plans and billing

• The Free plan costs nothing. Paid plans are billed monthly in Ghana cedis, paid with mobile money.
• A paid plan runs for the month you paid for. There is no contract: if you do not renew, your shop moves back to the Free plan at the end of that month and your records stay.
• Payments already made are not refunded for unused days, unless the law requires it.
• SMS messages use credit. SMS credit you buy is not refundable.
• We may change prices. We will tell you at least 30 days before a new price applies to you. Founding members keep their founding price for as long as their plan stays active.
• The “Done for you” service is agreed with you separately, including what we post and what it costs.

Fair use

Do not use Skeal to:

• break the law, or sell goods that are illegal in Ghana;
• send messages to people who have not agreed to hear from you, or send spam;
• use an SMS sender name that isn't your own shop's, or that pretends to be a bank, network or someone else;
• cheat customers, for example with false invoices;
• try to break, overload or get around the limits or security of Skeal.

We may stop a shop's text messages, pause or close accounts that do these things. Where we can, we will warn you first.

Keeping Skeal running

We work hard to keep Skeal available and your records safe, but we cannot promise it will never be interrupted, for example during network problems or maintenance. We may improve, change or remove features over time; if we remove something important on a paid plan, we will tell you first.

Limits of our responsibility

Skeal is a tool to help you run your shop. Business decisions are yours. As far as the law allows, we are not responsible for lost profits or indirect losses, and our total responsibility to you is limited to what you paid us in the three months before the problem happened. Nothing in these terms removes rights you have under Ghanaian law that cannot be removed.

Closing your account

You can stop using Skeal at any time, and ask us on WhatsApp to close your account and delete your records. We may close an account that breaks these terms.

Changes to these terms

If we change these terms in a way that matters, we will tell you in the app before the change takes effect. If you keep using Skeal after that, the new terms apply.

Law

These terms are governed by the laws of the Republic of Ghana, and Ghanaian courts can hear any dispute.

Contact

Lytrix Consult, Ghana. Chat with us on WhatsApp or call support.